Privacy Policy

Introduction
At Genetically Digital, we are committed to protecting your privacy and ensuring the confidentiality of your information. This policy outlines how we collect, use, and manage your data in compliance with the Australian Privacy Principles (APPs).

How We Use Your Information

Improving User Experience: We analyze data to enhance user experience and tailor our platform to meet your preferences.
Communication: We use contact information you provide to address your inquiries, respond to your comments, and improve communication.
Analytics Data: Using Google Analytics, we gain insights into user interactions with our platform. We do not link analytics data to personally identifiable information unless explicitly required for specific purposes.
Data Processing for Clients: We act as a data processor on behalf of our clients. As such, any requests to access, update, or delete personal information collected through our services may require us to coordinate with our client partners.
Additional Privacy Policies:
- Third-Party Services: Our platform may integrate third-party services, each with its privacy policy. We recommend reviewing these policies to understand how your data is managed. A small selection of third-party services we use includes:
  - Google Analytics: We use Google Analytics to analyze user interactions. For more information, refer to Google's privacy policy.
  - Amazon Web Services: Our platform is hosted on AWS. For details on AWS data practices, refer to the AWS privacy policy.
  - Additional Third-Parties Where used officially, our suppliers and third-party services providers will also abide by the APPs.
  - Policy Updates: We may update our privacy policy periodically. We encourage you to review this policy regularly to stay informed about how we protect your data. Third-party services may also have the same requirement.

Google Analytics
Our website uses Google Analytics to help us understand how users interact with our platform. However, we respect user preferences regarding data collection:

Consent-Based Loading: Our scripts are designed to request your permission before activating Google Analytics tracking. If you consent, the analytics scripts will load to gather aggregated data on site interactions.
Do Not Track Compliance: If we detect a Do Not Track (DNT) signal from your browser, Google Analytics will not load, and no data will be collected.

For more details on Google's data practices, please review Google's privacy policy.

Cookies and Tracking

Session Cookies and IDs: Our platform uses cookies, including session cookies, to manage your interactions with our services. Session IDs, while technically a form of tracking, are strictly used to support stable and consistent service delivery. These are essential for maintaining functionality and enhancing your experience within our platform, but they are not used for tracking beyond session requirements.
Purpose-Driven and Limited Data Collection: Data associated with cookies, including session data, is collected solely for operational needs and is purpose-driven, limited in scope, and aligned with this Privacy Policy. Where feasible, we limit data capture and ensure that any information collected supports only our platform's core functionality.
In-Platform Interaction Tracking Only: While you interact with our platform (e.g., when loading content, images, or using specific functions), we may log aggregated interactions to analyze and improve our services. If a request relates to a unique function, we may log details for service improvement or troubleshooting. However, we do not track user activities beyond what is essential to operate, support, and enhance our business, fully respecting the Australian Privacy Principles (APPs).
No Unique Tracking: We do not employ any unique tracking technology beyond session support and aggregated analytics. Any data collected is anonymized and aggregated per AWS CloudFront's standards to protect user privacy.

Data Collection and Usage

Automatic Data Collection: Interactions with our platform automatically log certain details, including IP addresses, for security, compliance, and service improvement.
Voluntary Data Submission: Personal data submitted voluntarily (e.g., through contact forms or email) is managed with confidentiality in alignment with the APPs.
Client-Directed Data Processing: As a data processor, we handle personal data under the instruction of our clients. Any request regarding this data will be forwarded to our client partners when appropriate, and we will support and facilitate these requests in compliance with the APPs.

Business Processes and Data Use

Data Sharing and Disclosure: Personal data is not sold. Disclosure occurs only under legal obligations, with third-party contractors vetted to ensure compliance with our security and privacy standards.
Third-Party Access: When third-party contractors require access to personal data, we enforce stringent security and access protocols.
Data Breach Protocols: We are committed to promptly notifying affected individuals and relevant authorities in case of a data breach, following APP requirements.

Your Rights Under Australian Privacy Principles

We respect and support your rights as defined by the APPs. You have the right to:

Access Your Data: Upon request, we can provide access to personal information we hold about you.
Correction of Personal Data: If your personal information is inaccurate, out-of-date, or incomplete, you may contact us to request updates.
Deletion of Data: As a data processor, requests for data deletion may be directed to our clients for whom we process data, and we are ready to facilitate this process in accordance with the APPs.

Your Consent and Choices

Your consent is sought whenever possible before data collection. Some data collection, such as for API activities or security logging, occurs automatically as part of service provision.

Contact Us
For further information or to exercise your rights, please contact us. We are here to assist with your privacy-related inquiries contact@genetically.digital.